How do you make-up for a mistake?

[artsfartsyjanet]

I goofed up today by unintentionally missing work this morning. I wasn't at home for the past two nights and my client's mother has left three messages on my answering machine.... not to mention two of the last messages with aggravated tone of voices from the mom and father. I'm one of the oldest therapists currently on the team of behavioral therapists. So, I can't be fired b/c they need me so much, but then again, I think I've left a bad impression on them in terms of how reliable I am. After beating myself on the head (figuratively speaking) and feeling bad for what I did, how do you usually make it up to your supervisor about an unintentional no-show? I already left a message on their answering machine explaining to them that I didn't receive their messages for the last few nights b/c i simply wasn't at home. They think I'm not acknowledging them when in fact I would if i checked my messages. I don't have a cell phone. So, there's really no other way to get a hold of me other than callling my home phone. As a result of my unintentional no-show, the father (an executive/lawyer of some sort) had to cancel a few meetings. He, of course, didn't leave it out to tell me that the people he had to meet were not pleased. In addition, the mother had to cancel a training class that she's been waiting to take for a year and a half. But because I didn't show up, she couldn't go to the training, and instead, had to watch over her son. Yesh, I'm an idiot..... but how do you lessen the worry of confronting them? No matter what, I'll have to bite the bullet and receive a warning from them. Dayam it, i hate it when i get myself into a mess....

If you've accidently missed work, or did something wrong at work, or what not... how did you handle it? *not feeling particularly good right now*

=(

[ism]

Write a letter of apology, one to each party involved. Make them specific to the recipient. You are obviously genuinely remorseful and if that is conveyed, refusing to accept a formal apology places the wrong in their court.

[BeTheReds]

Sleep with them.

[Commando_turned_MD]

Dont be honest!!!!!!!!!!!!
It's only work......Like you said, they can fired you....... :lol:

[artsfartsyjanet]

I'll try to write one later today after i finish some homework. I'm surprised i slept soundly last night, but i'm feeling the guilt again this morning. (*o*) I've never had to write letters of apology. So, stay tuned b/c i'll need revision. Thanks for the help.

[Craig]

Originally posted by artsfartsyjanet@Jan 19 2003, 11:53 PM
I don't have a cell phone. So, there's really no other way to get a hold of me other than callling my home phone.
What about email ?

[angel nympho]

Tell them you had a family emergency. It always works. 'Cuz nobody can give you shit for that.

[SunWuKong]

moving...

[artsfartsyjanet]

Originally posted by Craig@Jan 20 2003, 12:44 PM
What about email ?
They never emailed me, and the mom has an email. Oh, i'm still writing the freakn apology. *rats*

[Hanuman]

Wait it sounds like they needed you as a last minute thing. I mean, they called you over the weekend (a holiday weekend) and you weren't home, so what, a lot of people go away on weekends. I don't think it's really your fault at all, you should stop beating yourself over the head for this. It's really not that horrible. Get into the habit of checking your answering machine when you're away for an extended amount of time, and chalk it up to a lesson learned.

Edit: I hope you had a good time, where ever it is that you spent the last few nights :P

[blkazngirl]

Just do as Angel suggested. Hell you're entitled to goof off too!

[Chris]

If you have a good track record. This would be minor. You should be fine.

[537]

What kind of shit is that? One of your clients calls you up and expects you to be available at all times? If this wasn't a scheduled (and from what you're saying, it was NOT scheduled) day to work, it isn't your fault at all.

This situation sounds like your client/boss expects you to adhere to a constantly changing Service Level, which is unacceptable. If it was acknowledged by you that you had to be available 24/7/365, then yes I can see why you would feel at fault. However, I am assuming this is not the case.....so don't stress about it.


Personally the only letter I would be writing is a 'Fuck off' letter....

Good luck